Solved: Fraudulent text from O2

Kelz2801 · ‎01-10-2020

Hey, has anyone else received a message with a link from o2 claiming they couldn't process your recent payment, from a mobile number? Just beware as I believe this to be a data stealing link

madasaf1sh · ‎01-10-2020

@Kelz2801

It is indeed a scam text, which is plaguing all mobile networks at the moment.

Best thing to do is forward the text to 7726 which is o2's security team, and also report on action fraud

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

madasaf1sh · ‎01-10-2020

@Kelz2801

It is indeed a scam text, which is plaguing all mobile networks at the moment.

Best thing to do is forward the text to 7726 which is o2's security team, and also report on action fraud

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

MI5 · ‎01-10-2020

@Kelz2801

It's a well known scam.
Block the number and do not follow any links.
Forward the scam text to 7726 - It's free.
Other ways to report here including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
How to block a number:
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Fraudulent text from O2

esim no service

Credit note not appearing on bill

i need my PAC to take my number to another network

Credit refund

Upgrading to an S24 Ultra