1 ACCEPTED SOLUTION
Accepted Solutions
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Once the mast is repaired or work is completed you can call CS on 202 and request a goodwill gesture of compensation.
However, this is not compulsory but is often granted.
The work being carried out will ultimately be to your advantage as it will be to bring in 4g at a guess?
However, this is not compulsory but is often granted.
The work being carried out will ultimately be to your advantage as it will be to bring in 4g at a guess?
- 144160 Posts
- 634 Topics
- 27623 Solutions
Once the mast is repaired or work is completed you can call CS on 202 and request a goodwill gesture of compensation.
However, this is not compulsory but is often granted.
The work being carried out will ultimately be to your advantage as it will be to bring in 4g at a guess?
However, this is not compulsory but is often granted.
The work being carried out will ultimately be to your advantage as it will be to bring in 4g at a guess?
- 23047 Posts
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Probably not. No network can guarantee 100% uptime. You can download the O2 Network App and report the outage if you haven't done so already: http://www.o2.co.uk/apps/my-network
- 144160 Posts
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- 27623 Solutions
4G work in my area took around 3 weeks.
- 23047 Posts
- 1025 Topics
- 3674 Solutions
There's no harm in asking for a goodwill gesture. The worst they can say is no. It's very arbitrary and will depend on the CS person you speak to. If they're sympathetic and in a good mood, they may offer you something. You won't know until you try.
