Financial statement request forms

[Bradsav]

Hi,

ive fallen on really hard times and my phone number has been disconnected. I called up and eventually got through to the payment support team after hours of trying and they said they will send out a financial statement request form but im not sure what this means?

is it just an income and expenditure form or does it request bank account information?

thanks in advance 

[MI5]

@Bradsav 

It's an affordability check so will need any income and all outgoings listed.

[Bradsav]

Thanks for your reply.

is this a form i fill out manually or do i send off approval for o2 to access my bank etc?

thanks

[MI5]

@Bradsav 

You fill it in and send it to O2.

Nothing to do with your bank but you need to be accurate with your figures as they will work out a payment plan based on the info you give them.