Family

[Jaime]

In my household we have three separate o2 contracts, can anyone advise on how we go about getting these all merged onto one contract or one monthly payment please?
Thank you

[MI5 · Accepted solution]

@Jaime 

Family plan details here https://www.o2.co.uk/family-plan

[Jaime]

@MI5
Thank you!
Seems it can’t be done 😖
I’ve tried phoning too and the girl basically said no!
Apparently I have to wait until each contract is due for renewal and do it then.
All pretty annoying as all contracts expire at different times.
Find it pretty strange that O2 cannot do this!!

[MI5]

@Jaime 

Unfortunately yes, those are the rules O2 has imposed.

You can just add them in turn as you upgrade.

[Jaime]

@MI5
Considering the amount of money we pay each month I thought they’d be a little more helpful.
Think we’ll be changing providers as and when upgrades are due.
Thank you for your replies though!

[MI5]

@Jaime 

I've recently done the same with 2 of my accounts.

There are good deals out there is you look.