Fake O2 text messages?

feewalms · ‎23-04-2020

I got a message from tel number 447909372756 stating that it was from O2 and that they had been unable to collect my latest payment. I clicked on the link to update my card (which was a new card anyway). However, I am now concerned that it was not from O2 and I may have given someone else my card details. Has anyone had experience of this? I may need to change all my details. Thank you.

MI5 · ‎23-04-2020

@feewalms

It's a well known scam.

Block the number and ignore the text. You can forward it to 7726 to report it.

If you entered any details, change passwords immediately and notify your bank.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

feewalms · ‎23-04-2020

Thank you, I'll get onto that ASAP

MI5 · ‎23-04-2020

You're welcome

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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