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Failed delivery

Customersince19
Level 1: Joiner
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Made arrangements to be in for delivery of upgrade phone.   It wasn't delivered and no upgrade details available. 

 

I could have got the same deal 3 days ago from a different provider.  As I have been with O2 since 1999, I thought I might have got better service. 

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jonsie
Level 94: Supreme
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Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

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