Extra missing

Anne156 · ‎20-08-2023

Extra options after upgrading are not available

jonsie · ‎20-08-2023

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

or give them a call on 202 or 0344 809 0202

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎20-08-2023

@Anne156

If you chose your extra during the upgrade process you will be emailed a link to redeem it.

Also see guide here Guide: Adding and removing O2 Extras

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

O2

Extra missing

Photos

New payment date not saving

Would like to end and move away from O2

hard one! as son in Australia.

Roaming

MPN move to another o2 account