This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Bolt on

Rosa22
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎20-08-2023 20:23

on ‎20-08-2023 20:23

Hi. I’m changing tariff but it doesn’t take effect until my renewal date but I need more data now. I need to get a bolt on. Can you help please 

Message 1 of 5
560 Views
0 Kudos
4 REPLIES 4

pgn
Level 77: Grand Master
  • 39882 Posts
  • 245 Topics
  • 1797 Solutions
Registered:

on ‎20-08-2023 20:33

on ‎20-08-2023 20:33

You need a one-off bolt-on, @Rosa22 - https://www.o2.co.uk/shop/all-tariffs/bolt-ons

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


Message 2 of 5
558 Views
0 Kudos

Rosa22
Level 1: Joiner
In response to pgn
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

on ‎20-08-2023 20:37

on ‎20-08-2023 20:37

I can’t seem to get the option 

Message 3 of 5
556 Views
0 Kudos

pgn
Level 77: Grand Master
In response to Rosa22
  • 39882 Posts
  • 245 Topics
  • 1797 Solutions
Registered:

‎20-08-2023 20:42 - edited ‎20-08-2023 20:43

‎20-08-2023 20:42 - edited ‎20-08-2023 20:43

Take a look at the guide, see if it helps, @Rosa22 Guide: My O2 - Bolt-ons - and if still having problems, use a browser to sign in to your MyO2 https://accounts.o2.co.uk/signin

Good luck!

Links to O2 Social Media Team here
NoAccountAccess

O2CommunityAward


Message 4 of 5
554 Views
0 Kudos

MI5
Level 94: Supreme
  • 151778 Posts
  • 650 Topics
  • 28843 Solutions
Registered:

on ‎20-08-2023 21:20

on ‎20-08-2023 21:20

@Rosa22 

You won't be able to add a bolt on whilst a tariff change is going through.

The only way is to contact O2 to add it for you.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
532 Views
Top Kudoed Authors
View All
Top