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Extension of rollover data?

SJF
Level 1: Joiner
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I am on a monthly contract which includes 10GB of free data. I paid for an additional bolt-on 8GB of data as a one-off knowing that any data I did not use would run over into the following month. This was paid for in my April bill so any unused data from this 8BG bolt-on would expire on 17th May.

 

However, on my home screen on MyO2 my allowance for this month is showing as 18GB which is not right. When I click into it, it shows that the 8GB bolt-on expired on 17th May. Is anyone else finding that their allowances are not updating properly?

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MI5
Level 94: Supreme
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@SJF 

The rolled over data is used first.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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