Error Message when trying to place Order

[Evets81]

Hi hoping someone can help because it seems that O2 are having an issue to help?

Tried to place an order but got a message back saying Unfortunately there’s a problem with your account. 

Haven’t even got to the credit check part this is before and have also spoken to Credit File Referrals who assure me the restriction had been overridden but tried again with no joy.

Wondered if anyone else had an issue and if so what was the resolve?

Cheers 

[jonsie]

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

See links below

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

[Evets81]

Tried that about a week ago they had the same issue also there end. Seems like nobody is able to help or have a solution. You’d think that someone would have come accross this issue before. 

also tried via the online chat.

[MI5]

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@Evets81 wrote

Wondered if anyone else had an issue and if so what was the resolve?

Cheers 

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EE or Vodafone.......

[Evets81]

😂 would do but only pay for device on staff plan