Solved: Re: Emergency alert

NicolaWright · ‎22-06-2021

Are we having emergency alert for the government today

TheresaV · ‎22-06-2021

Hi everyone @pgn @NicolaWright @MI5 @Cleoriff

Just so you are aware we are carrying out an operator test of the government's Emergency Alerts service today. So if you received one of these alerts you do not have to worry, there's no need to take any action.

And if you'd like to find out more information about this service, search for gov.uk/alerts

Hope that helps clear the confusion a bit!

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View solution in original post

NicolaWright · ‎22-06-2021

R we having emergency alert today

Cleoriff · ‎22-06-2021

@NicolaWright

In relation to what?

Veritas Numquam Perit

NicolaWright · ‎22-06-2021

Hi

MI5 · ‎22-06-2021

No, it's not a UK thing......

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Wayne-Crozier1 · ‎22-06-2021

This wont affect everyone. Its for a select few smartphone users. Some handsets will give off an alarm sound. This is a test run for a software that has been introduced to warn people of terror attacks.

I work for O2 but my comments and opinions posted here are solely my own and do not reflect those of Telefonica.

pgn · ‎22-06-2021

@Wayne-Crozier1 wrote:
This wont affect everyone. Its for a select few smartphone users. Some handsets will give off an alarm sound. This is a test run for a software that has been introduced to warn people of terror attacks.

Hello - not often we see a Telefonica bod adding into the forum, times change

Links to O2 Social Media Team here

TheresaV · ‎22-06-2021

Hi everyone @pgn @NicolaWright @MI5 @Cleoriff

Just so you are aware we are carrying out an operator test of the government's Emergency Alerts service today. So if you received one of these alerts you do not have to worry, there's no need to take any action.

And if you'd like to find out more information about this service, search for gov.uk/alerts

Hope that helps clear the confusion a bit!

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

MI5 · ‎22-06-2021

Did no one think it would be a good idea to tell the community before customers starting asking questions?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎22-06-2021

@MI5 wrote:
Did no one think it would be a good idea to tell the community before customers starting asking questions?

It would surely have helped

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