Solved: E-mailed new tariff

Anonymous · ‎27-09-2017

I was e-mailed an offer of a new tarrif of 50gb for £25.65 per month. Went on live chat but they didn’t know anything about it

jonsie · ‎27-09-2017

Your best option is to call customer service to be honest.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎27-09-2017

Your best option is to call customer service to be honest.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎27-09-2017

It seemed to be a genuine offer to my inbox with all the o2 logos.

MI5 · ‎27-09-2017

Call as advised. Live chat wouldn’t necessarily know your personalised offers.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎27-09-2017

@Anonymous call customer service don’t click on anything

Anonymous · ‎27-09-2017

Cheers

Anonymous · ‎27-09-2017

@Anonymous Your welcome & welcome to the forum

Cleoriff · ‎27-09-2017

Contact numbers here if you require them https://www.o2.co.uk/contactus

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