Does Direct Debit end automatically after cancelling contract?

[BrandNewIain]

Hi

So I called O2 last week to cancel my contract and they said everything was sorted and MyO2 now shows up as me having no services with them anymore which is great

Today I got charged though, and would like to know if that's normal or if I need to then go and cancel the direct debit myself? I sort of assume that's supposed to happen while the contract is being cancelled and I don't want to get charged again next month

[Tatiana]

Hi i need a cancelled my contrat because is finish next month

[MI5 · Accepted solution]

@BrandNewIain 

That will be your final bill.

No need to cancel the DD yet as you need to ensure the final bill is paid.

It won't be called for again by O2 once the contract has ended.

[BrandNewIain]

@MI5 

Thanks for the response, so just to confirm payments will just stop automatically without me needing to do anything else?

I'm mostly just paranoid because I had trouble getting the contract ended

[MI5]

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@BrandNewIain wrote:

@MI5 

Thanks for the response, so just to confirm payments will just stop automatically without me needing to do anything else?

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Yes, that's correct @BrandNewIain