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Philrooks · ‎09-02-2022

Signed up with virgin and o2 with bolt on service. I opted for the 6 months free Disney+, when my bill arrived today I've been charged. Tried customer service, waiting for them to reply. Anyone else had any issues?

MI5 · ‎09-02-2022

@Philrooks

Did you redeem correctly ? Guide: Adding and removing O2 Extras

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎09-02-2022

@Philrooks

Did you redeem correctly ? Guide: Adding and removing O2 Extras

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.
Thanks.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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