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Shellc2004
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How do you add it
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Cleoriff
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@Shellc2004 

If you’re joining O2 or upgrading, you can choose Disney+ as your included Extra when completing your order online, in store or over the phone. If you’re already an O2 customer and you’re not ready to upgrade yet, you can add Disney+ as a paid Extra to your monthly bill – just go to My O2 or call us on 202 from your O2 mobile to get it added. You can add Disney+ in My O2 by going to the ‘Offers’ or ‘Extras’ section.

https://www.o2.co.uk/extras/disney-plus 

Veritas Numquam Perit

Girl in a jacket
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MI5
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@Shellc2004 

Screenshots here https://community.o2.co.uk/t5/My-O2/Disney-Plus-extra/m-p/1306256/highlight/true#M5058

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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cpadley
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I got an email today saying I could redeem six months free Disney+ but when I try to add it as an extra it says that it costs £5.99 a month
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MI5
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@cpadley 

It's only free for new and upgrading customers.

Current customers can add it and get a £2 per month reduction on the fee.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Bloodline
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I've also received an email offering 6 months free, I've re-checked the email several times and nowhere in the email does it state for new or upgrading customers. This is a very misleading email.

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Felixtheboy
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I agree.. VERY misleading verging on scam.. you have to bury into the small print.. shocking.
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jonsie
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