Get Help with Pay Monthly

Read here to learn how to apply a Blue Light discount!

Hi,(I'm hoping this post gets 'pinned' as it will hopefully resolve a lot of Blue Light Card holders queries). As Blue Light Card (BLC) holders know, when asking about the discount code for O2 from Blue Light - they provide a long 'vault code'. We th...

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Leave O2 and no operator takes calls

Hi , I want to terminate my contract giving 30 days of notice and I understand that this is a procedure that can be done only by phone. I am trying from yesterday to get hold of an operator and when I finally manage to talk to somebody they say that ...

Promise to pay

Had an agree to pay set up and my phones been cut off and i cant contact anyone through phone or chat any ideas

Unable to contact o2 customer services

I’ve tried every single number I’ve found on this website, every single time I get told they are unable to take my call and hang up, it’s an absolute joke, I’ve lost services to my phone with no warning, it’s leaving me unable to do my job and quite ...

End of contract - pay monthly Sim

Afternoon, Current O2 customer contract coming to an end - i have ordered a monthly sim card which has a new number but i want to keep the same number - awaiting the for the sim to come will that come with a pac code as when i phone O2 I cant get thr...

Paying 2 Bills

My daughter has recently taken out her own contract with you as she is now 18. When she did this she got a new mobile number. I need to cancel my account and swap the number over to her account as we are currently paying 2 bills.

Bill

hi I need to change my bill date due to coronavirus outbreak as I'm not in work

Resolved! Query

Hi Does anyone know if you automatically get the Family Discount added/taken away if you take out a new tarriff? Thanks

Payment

I will like to discuss about payment settings plss I can’t pay all the money

add a bolt on but then I try to use and I cannot

For the 3rd time I tried to add a Bolt On, received notification by email and text from O2, but then nothing works in terms of Data, now I am afraid of been charged 3 time when I just wanted this once, any advice in what can I do to make it work, my ...

I PAD 11

I tried to apply for monthly plan for I pad 11, my money were taken through pay pal, but application was not sucesfull????

O2

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