Solved: Disney Plus Offer

AnnB · ‎17-09-2020

Hi

I currently have an annual subsription to Disney Plus that doesn't expire until March. I am looking at taking out a SIM only plan that includes a year of disney Plus. Can i add this to my current subscription?

Thanks

Cleoriff · ‎17-09-2020

@AnnB

I think you would need to use a different email address to add to your existing account.

Disney say you have to cancel to access the new offer.

https://help.disneyplus.com/csp?id=csp_article_content&sys_kb_id=ba2afc52db23401860f3eacb1396195a

Veritas Numquam Perit

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Cleoriff · ‎17-09-2020

@AnnB

I think you would need to use a different email address to add to your existing account.

Disney say you have to cancel to access the new offer.

https://help.disneyplus.com/csp?id=csp_article_content&sys_kb_id=ba2afc52db23401860f3eacb1396195a

Veritas Numquam Perit

gmarkj · ‎17-09-2020

I believe the answer is no - you cannot add a promotion of the same type as the one you have already.
What you could do is register another email address using the new year subscription, but you would have a period of them overlapping.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).

Link to our guide on how to contact them can be found here

MI5 · ‎17-09-2020

@AnnB

No you can't.

You can delay starting the new Disney offer but only for 56 days from the start of your new contract.

(Choose offer on day 28 and then redeem 28 days later)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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