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Discuss bill

Umpalumpa
Level 1: Joiner
  • 1 Posts
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I have been charged over my spend cap

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pgn
Level 77: Grand Master
  • 39616 Posts
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Hi @Umpalumpa - We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Or call using the relevant number in here, after 08:00 this morning: Guide: Coronavirus Community Help and Support 

Good luck!

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pgn
Level 77: Grand Master
  • 39616 Posts
  • 244 Topics
  • 1796 Solutions
Registered:

Hi @Umpalumpa - We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this.

Or call using the relevant number in here, after 08:00 this morning: Guide: Coronavirus Community Help and Support 

Good luck!

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