Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Can i keep my number if i transfer from o2 sim only to a new pay monthly

Hi, i'm currently on a sim only contract with o2. To upgrade is going to cost me significantly more than if i just take out a new o2 contract. However, i want to keep my numberSo, if i take out a new contract with o2 will they let me keep my number? ...

Resolved! PAC code

Can you send me a PAC code please

Resolved! Spending cap

Hi my limit is 200 pounds on spending capAt the moment I spending 100 poundsWhy I can't spend more if 100 pounds left

Resolved! Next day delivery

Hi all I ordered my new phone at 11am today will I get it tommow it says order accepted can't anyone help me please thank you

Resolved! Cut off

Hi I been told I got time to pay my bill and now I been cut off

Resolved! Want to change phone number from under my mum's name to mine

My mum's name is associated with my number and I have come to the end of my contract and I am looking to upgrade. Can I get this changed to my name for my new contract? Or do I have to sign up to my own contract, then change the number over?

Resolved! Online upgrade

Hello, I am trying to upgrade my phone through my 02 account. I get to the checkout, but it then needs to send me a text to my current 02 phone number to verify the account. Unfortunately, my phone is not working and will not switch on. I was wonderi...

Resolved! Why is it so difficult to settle a device plan?

I have three mobile contracts with O2 and would like to settle the device plans. O2 used to allow you to do this through the MYO2 website but you can only pay off a lesser amount. It's a ridiculous system? Why would you not want the money. Trying to ...

Resolved! One off bolt on form

Can anyone help please. I need the link for the form to fill in so I can add a bolt on please.

Resolved! Finished paying phone contract. Help!

So my iPhone XR has been on a 12 month contract. I've just finished paying off the monthly payment for the phone and says it's now settled(I'm still paying for my tariff) Do I have to ring o2 to cancel the direct debit for the phone contract itself? ...

O2

Forum Posts