This website uses cookies. By clicking Accept, you consent to the use of cookies. Click Here to learn more about how we use cookies.
Accept
Reject
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Disable tethering

Go to solution
Whitedoves83
Level 1: Joiner
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎23-06-2022 13:15

on ‎23-06-2022 13:15

Hello, I am looking at sim only contracts for my child, I want the option to disable tethering at carrier level but keep mobile data for an iphone. Is this something o2 can do, disable tethering at account level on request.
Message 1 of 4
1,201 Views
0 Kudos
1 ACCEPTED SOLUTION

Accepted Solutions

Go to solution
Spenny
Level 16: Talkative
  • 341 Posts
  • 11 Topics
  • 27 Solutions
Registered:

on ‎23-06-2022 13:24

on ‎23-06-2022 13:24

Hi @Whitedoves83 

Reach out to O2 customer service on this.

You can contact O2 customer services via the O2 app or on social media links as below

(https://o2uk.co/O2CFB) Facebook, (https://o2uk.co/O2CTW) Twitter, (https://o2uk.co/O2CIG) Instagram

 

slight_smile

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
-----------------------------------------------------------------
We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links

View solution in original post

Message 2 of 4
1,196 Views
0 Kudos
3 REPLIES 3

Go to solution
Spenny
Level 16: Talkative
  • 341 Posts
  • 11 Topics
  • 27 Solutions
Registered:

on ‎23-06-2022 13:24

on ‎23-06-2022 13:24

Hi @Whitedoves83 

Reach out to O2 customer service on this.

You can contact O2 customer services via the O2 app or on social media links as below

(https://o2uk.co/O2CFB) Facebook, (https://o2uk.co/O2CTW) Twitter, (https://o2uk.co/O2CIG) Instagram

 

slight_smile

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
-----------------------------------------------------------------
We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links
Message 2 of 4
1,197 Views
0 Kudos

Go to solution
Whitedoves83
Level 1: Joiner
In response to Spenny
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

on ‎24-06-2022 10:54

on ‎24-06-2022 10:54

Hi Spenny,

 

I did but it seemed like the live chat advisor didn't know much and just said to disable on the phone where it can be easily turned back on. Was thinking maybe someone in the community has direct experience with this feature.

Message 3 of 4
1,164 Views
0 Kudos

Go to solution
madasaf1sh
Level 78: King of Kings
  • 12036 Posts
  • 69 Topics
  • 3222 Solutions
Registered:

on ‎24-06-2022 11:05

on ‎24-06-2022 11:05

@Whitedoves83 #]

 

Customer Services cant disable Tethering, the best thing to look at is some of the parental control software that you can install on the device. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
Message 4 of 4
1,162 Views
0 Kudos
Top Kudoed Authors
View All
Top