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Disable tethering

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Whitedoves83
Level 1: Joiner
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on ‎23-06-2022 13:15

on ‎23-06-2022 13:15

Hello, I am looking at sim only contracts for my child, I want the option to disable tethering at carrier level but keep mobile data for an iphone. Is this something o2 can do, disable tethering at account level on request.
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Spenny
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on ‎23-06-2022 13:24

on ‎23-06-2022 13:24

Hi @Whitedoves83 

Reach out to O2 customer service on this.

You can contact O2 customer services via the O2 app or on social media links as below

(https://o2uk.co/O2CFB) Facebook, (https://o2uk.co/O2CTW) Twitter, (https://o2uk.co/O2CIG) Instagram

 

slight_smile

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
-----------------------------------------------------------------
We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links

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Spenny
Level 16: Talkative
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on ‎23-06-2022 13:24

on ‎23-06-2022 13:24

Hi @Whitedoves83 

Reach out to O2 customer service on this.

You can contact O2 customer services via the O2 app or on social media links as below

(https://o2uk.co/O2CFB) Facebook, (https://o2uk.co/O2CTW) Twitter, (https://o2uk.co/O2CIG) Instagram

 

slight_smile

Phone: Motorola G100, 128GB, Android 12, SIMO 20Gb
Broadband: Virgin 350Mb, Tp-Link Router - Deco S4
-----------------------------------------------------------------
We are a community of customers and cannot access your account.
To contact O2 click here for O2 Social Media Links
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Whitedoves83
Level 1: Joiner
In response to Spenny
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on ‎24-06-2022 10:54

on ‎24-06-2022 10:54

Hi Spenny,

 

I did but it seemed like the live chat advisor didn't know much and just said to disable on the phone where it can be easily turned back on. Was thinking maybe someone in the community has direct experience with this feature.

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madasaf1sh
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on ‎24-06-2022 11:05

on ‎24-06-2022 11:05

@Whitedoves83 #]

 

Customer Services cant disable Tethering, the best thing to look at is some of the parental control software that you can install on the device. 

--
iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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