cancel
Showing results for 
Search instead for 
Did you mean: 

Disable tethering

Whitedoves83
Level 1: Joiner
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:
Hello, I am looking at sim only contracts for my child, I want the option to disable tethering at carrier level but keep mobile data for an iphone. Is this something o2 can do, disable tethering at account level on request.
Message 1 of 4
250 Views
1 ACCEPTED SOLUTION

Accepted Solutions

Spenny
Level 10: Inspirational
  • 175 Posts
  • 3 Topics
  • 13 Solutions
Registered:

Hi @Whitedoves83 

Reach out to O2 customer service on this.

You can contact O2 customer services via the O2 app or on social media links as below

(https://o2uk.co/O2CFB) Facebook, (https://o2uk.co/O2CTW) Twitter, (https://o2uk.co/O2CIG) Instagram

 

slight_smile

Motorola G100, 128GB, Android 12
Tp-Link home mesh network

View solution in original post

Message 2 of 4
245 Views
3 REPLIES 3

Spenny
Level 10: Inspirational
  • 175 Posts
  • 3 Topics
  • 13 Solutions
Registered:

Hi @Whitedoves83 

Reach out to O2 customer service on this.

You can contact O2 customer services via the O2 app or on social media links as below

(https://o2uk.co/O2CFB) Facebook, (https://o2uk.co/O2CTW) Twitter, (https://o2uk.co/O2CIG) Instagram

 

slight_smile

Motorola G100, 128GB, Android 12
Tp-Link home mesh network
Message 2 of 4
246 Views

Whitedoves83
  • 8 Posts
  • 2 Topics
  • 0 Solutions
Registered:

Hi Spenny,

 

I did but it seemed like the live chat advisor didn't know much and just said to disable on the phone where it can be easily turned back on. Was thinking maybe someone in the community has direct experience with this feature.

Message 3 of 4
213 Views

madasaf1sh
Level 69: Guiding Light
  • 5964 Posts
  • 32 Topics
  • 1948 Solutions
Registered:

@Whitedoves83 #]

 

Customer Services cant disable Tethering, the best thing to look at is some of the parental control software that you can install on the device. 

Current Phone: Sony XPeria Pro-I and Motorola Razr 5G
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





Message 4 of 4
211 Views