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Level 1: Joiner
Posts: 1
Registered: ‎31-12-2019

Direct debit

Hi I accidentally canceleed the direct debit for one of my contracts how do I set that back up
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Posts: 78,921
Topics: 707
Registered: ‎14-01-2013

Re: Direct debit

[ Edited ]

Hi @Danny_tomo95 

Some banks allow you to reinstate a DD which has been recently cancelled. Most of them would need a call to the bank to set it up again.

If you have any issues then use this form

http://static.o2.co.uk/assets2/pdf/O2_DirectDebitMandate.pdf 

(However, I do think your bank will reinstate it. Mine did last week when I made the same error)

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Posts: 93,846
Topics: 541
Solutions: 11,996
Registered: ‎04-04-2012

Re: Direct debit

@Danny_tomo95 

Customer service can also set you up with a direct debit if you give them a call Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Level 8: Talented
Posts: 125
Registered: ‎18-12-2019

Re: Direct debit

You can make any payments due in the meantime with a card to avoid late fees.