Device Plan Payments

[Anonymous]

Hi, I'm hoping someone can help.

I really need to reduce my tariff due to change in circumstances that were completely unexpected, however I have been told this is not possible due to the fact I need to pay off my device plan (which I am perfectly willing to do), must say I'm pretty disappointed with the lack of sympathy or help with this. I am willing to pay the same amount overall if I could just split it over a few more months by extending my contract, they don't lose out on any money that way. My tariff means that I am paying for data and minutes that I don't come anywhere close to using but I can't downgrade my tariff.

The problem is that it seems I can only pay the device plan off in one lump sum, does anyone know if it is possible to pay it off in installments e.g over three months? I can't afford the lump sum but I could stretch to paying it over a few months in order to get it over and done with quicker so I can reduce my tariff.  

Any help would be greatly appreciated.

Thank you

[Anonymous]

I managed to make extra larger payments easily a couple times

[MI5]

You may find it easier to make overpayments by calling CS on 202 to do so but your airtime will remain the same until the device is fully paid for.
Give 30 days notice when you make the second (if making 3 overpayments) so that you can downgrade to a cheaper simo once the final payment is made, otherwise you will have to wait another month.