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Deposit paid for new contract - refund required

Lynnbo182
Level 1: Joiner
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When I took out my new contract with O2 I was required to pay a deposit of £275 due to my credit score. I was told this would be returned in 3 months time. Can someone please advise how I can request this refund as the required timeframe has now passed.

 

Thanks

 

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jonsie
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jonsie
Level 94: Supreme
  • 92905 Posts
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  • 6913 Solutions
Registered: