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Phone9
Level 1: Joiner
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Hi, money has been taken out of my account for a deposit on a phone however I got declined for the credit agreement so I would like my money back or to be put on a contract please 

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MI5
Level 94: Supreme
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@Phone9 

O2 won't have your money.

It will be pending with your bank, and it is they who has it.

It will usually be returned to your account in 5 to 7 days time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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