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Level 1: Joiner
Posts: 2
Registered: ‎08-03-2019
Accepted Solution

Delivery

I have just signed up for my new phone but need to change the delivery address to click and collect?

Posts: 115,735
Topics: 571
Solutions: 15,895
Registered: ‎04-04-2012

Re: Delivery

@sylviephillips Please contact customer services http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Level 1: Joiner
Posts: 2
Registered: ‎08-03-2019

Re: Delivery

I have tried they advised I would have to cancel my order and start over :-( 

Posts: 115,735
Topics: 571
Solutions: 15,895
Registered: ‎04-04-2012

Re: Delivery

Yes, unfortunately that is the way O2 do it!
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 84,046
Topics: 580
Solutions: 4,249
Registered: ‎04-01-2009

Re: Delivery