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on 03-11-2013 21:49
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on 03-11-2013 21:49
Hi,
I have just placed an order for a new phone contract online. I chose the phone to be delivered on thursday as I will not be at home until then. The order details say 'next day delivery'. I was wondering what will happen if the phone is dispatched earlier and no one is at home to take the delivery.
Thank you.
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on 03-11-2013 21:51
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on 03-11-2013 21:51
And the courier will ring you to let you know.
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on 03-11-2013 21:51
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on 03-11-2013 21:51
And the courier will ring you to let you know.
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on 03-11-2013 21:51
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 03-11-2013 21:53
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on 03-11-2013 21:53
Thanks for the quick replies
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on 03-11-2013 21:54
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on 03-11-2013 21:54
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on 03-11-2013 22:05
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on 03-11-2013 22:05
O2 say that the courier will return it to the depot if you're not in:
From the FAQs page:
Frequently asked questions
Where will my order be delivered? To protect your goods, we will only deliver your items to your home address.
What time will my phone be delivered? It will be delivered between 7:30am and 9pm, unless you have selected the "Before 10am" or "Saturday before 12 noon" delivery options which cost £10.20. We are unable to specify an exact time that your phone will be delivered.
Does someone need to sign for my phone? Yes,because of its value a signature will be required
What happens if I am not at home to receive my phone? If you're not at home to receive your phone, the courier will leave a card with details on how to contact them to rearrange delivery or to collect the phone from their depot.
Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
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03-11-2013 22:07 - edited 03-11-2013 22:08
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03-11-2013 22:07 - edited 03-11-2013 22:08
My partner had a phone delivered via courier from O2 this Thursday
She was not in so the courier rang her and advised it had been left with a neighbour.
It may be down to the courier and if their is a neighbour willing to sign for it.
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on 03-11-2013 22:20
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on 03-11-2013 22:26
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on 03-11-2013 22:26
With people working etc they can't always be in so having a neighbour sign for it is another avenue of choice.
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on 03-11-2013 22:28
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on 03-11-2013 22:28
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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