Solved: Delivery - Samsung S20

Tattoo69 · ‎16-09-2020

I ordered the S20 yesterday morning as o2 state next day delivery. It's gone 5pm and I'm still waiting with no updates. Anyone else had this issue?

MI5 · ‎16-09-2020

@Tattoo69

Have you had your dispatch email yet?

If not, it hasn't left O2 and is probably out of stock. What the website says regarding stock levels is irrelevant!

Once you get a dispatch email, this is how to track it http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎16-09-2020

@Tattoo69

Have you had your dispatch email yet?

If not, it hasn't left O2 and is probably out of stock. What the website says regarding stock levels is irrelevant!

Once you get a dispatch email, this is how to track it http://www.o2.co.uk/help/phones-and-devices/how-to-track-your-order#qs

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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