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Kingrd237 · ‎27-03-2020

I pre-ordered the S20 Ultra but obviously have yet to receive it. The delivery address requires changing due to the current situation. Is there a way im able to do this??

MI5 · ‎27-03-2020

@Kingrd237

Advice from O2 here https://community.o2.co.uk/t5/Welcome-News/Store-Click-amp-Collect-Orders-Update/m-p/1309351#M33445

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Kingrd237 · ‎27-03-2020

Thanks. But i dont want it to the Billing address as thats my Partners and i need to send my phone off for recycle. Can they change it to my address instead? Id go collect it myself but i am considered high risk.

MI5 · ‎27-03-2020

@Kingrd237

As per the link, if you are a current customer, yes.

If not, no.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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