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Poweroakes · ‎28-12-2021

How do.i cap Internet data when I reach my limited so I don't get charged

MI5 · ‎28-12-2021

No need for any caps on data as it just stops when used.

Only business customers are charged extra for data over use and as you've posted in pay monthly I assume you are on a normal consumer contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

madasaf1sh · ‎28-12-2021

@Poweroakes

You need to contact customer services and put a £0 spend cap on your account, note this will also block all other chargable services

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

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iPhone 16 Pro Max - o2 and Spusu
Xperia 1V - Spusu

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This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

MI5 · ‎28-12-2021

@Poweroakes

No need for any caps on data as it just stops when used.

Only business customers are charged extra for data over use and as you've posted in pay monthly I assume you are on a normal consumer contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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