Solved: Click and collect

Ejs2 · ‎28-12-2021

hi I ordered online says click and collect today said I’ll receive a email but I haven’t had one yet

madasaf1sh · ‎28-12-2021

You need to wait for the store to confirm they have a phone in stock, and this can be anytime of day. If they don't have it, then one will be delivered to store.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh · ‎28-12-2021

@Ejs2

You need to wait for the store to confirm they have a phone in stock, and this can be anytime of day. If they don't have it, then one will be delivered to store.

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

Ejs2 · ‎28-12-2021

Hi it says it was in stock and was available to collect today in store o2 shop I chose

MI5 · ‎28-12-2021

That means nothing.

O2 still don't have a live stock system so many phones say in stock when they are not.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Click and collect

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