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Click and collect

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Ejs2
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on ‎28-12-2021 17:08

on ‎28-12-2021 17:08

hi I ordered online says click and collect today said I’ll receive a email but I haven’t had one yet 

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madasaf1sh
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on ‎28-12-2021 17:15

on ‎28-12-2021 17:15

@Ejs2 

 

You need to wait for the store to confirm they have a phone in stock, and this can be anytime of day. If they don't have it, then one will be delivered to store. 

 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company

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madasaf1sh
Level 77: Grand Master
  • 11265 Posts
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Registered:

on ‎28-12-2021 17:15

on ‎28-12-2021 17:15

@Ejs2 

 

You need to wait for the store to confirm they have a phone in stock, and this can be anytime of day. If they don't have it, then one will be delivered to store. 

 

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you -on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG)

Or you can call them on 0800 081 0255

--
iPhone 15 Pro Max - o2 and Spusu
Xperia 1V - Spusu

--
This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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Ejs2
Level 1: Joiner
In response to madasaf1sh
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on ‎28-12-2021 17:26

on ‎28-12-2021 17:26

Hi it says it was in stock and was available to collect today in store o2 shop I chose

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MI5
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In response to Ejs2
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on ‎28-12-2021 17:28

on ‎28-12-2021 17:28

That means nothing.

O2 still don't have a live stock system so many phones say in stock when they are not.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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