Data use query

[Anonymous]

I upgraded my phone and this month I've apparently used more data than ever before yet the reality is that I've hardly been online, and absolutely nowhere near the amount I was before each month, not even close. I'm not that happy about this!

[Anonymous]

What phone do you have 

[jonsie]

Have a look in the phone's data setting and check what is using your data. You don't have to be physically online to use data.

[Cleoriff]

It really would help to know what phone you upgraded to and what you had before.? We had someone yesterday with a similar story....and the data usage was clearly explained when we were told this and also the tariff the poster was on...

[MI5]

Hi @Anonymous and welcome

Your statement means nothing without more info.

If you can provide the answers above we will assist you as best we can.

Thanks