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Data usage

Ebony1
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Hi,if I use all my 4g data will it automatically charge me more and let me go over it or will I have to buy bolt ons?
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Cleoriff
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Hi @Ebony1 

It will stop when used up and you will need to buy a bolt on.

https://www.o2.co.uk/shop/tariffs/bolt-ons 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
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Hi @Ebony1 

It will stop when used up and you will need to buy a bolt on.

https://www.o2.co.uk/shop/tariffs/bolt-ons 

Veritas Numquam Perit

Girl in a jacket
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Projectionist
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Understanding data | Account and billing | Help & Support | O2

 

You get a notification/warning at 80% and another at 100% -then you need a bolt-on or alternatively an upgrade to a tariff with more data to get back online.

Thankfully, they don't just keep charging you without telling you ....

Using Pixel 4 ( O2 + 1pMobile) , Samsung E1182 ( geosim + dtac)
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Ebony1
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Is it really 1gb for £10?as I now have to use my data for my PlayStation and phone as I have no WiFi .
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Projectionist
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Oh, and welcome to the board BTW  wink

Using Pixel 4 ( O2 + 1pMobile) , Samsung E1182 ( geosim + dtac)
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MI5
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@Ebony1 wrote:
Is it really 1gb for £10?as I now have to use my data for my PlayStation and phone as I have no WiFi .

@Ebony1 

Unfortunately yes.

If you use more data regularly you need to move to a different tariff.

This can be done in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Ebony1
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If I change my tariff will I have to pay for it then or do I wait till my next bill is due
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MI5
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@Ebony1 

It will change from your next billing date which will include a pro rata charge for the new tariff.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Ebony1
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So If I have 5gb left?and I change my tariff to unlimited I won’t get unlimted data till my next bill is due so 1st June?
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MI5
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@Ebony1 

That is correct if you change tariff.

If you are eligible and you upgrade, it will start within 24 hours.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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