Data usage

[Ebony1]

Hi,if I use all my 4g data will it automatically charge me more and let me go over it or will I have to buy bolt ons?

[Cleoriff · Accepted solution]

Hi @Ebony1 

It will stop when used up and you will need to buy a bolt on.

https://www.o2.co.uk/shop/tariffs/bolt-ons 

[Projectionist]

Understanding data | Account and billing | Help & Support | O2

You get a notification/warning at 80% and another at 100% -then you need a bolt-on or alternatively an upgrade to a tariff with more data to get back online.

Thankfully, they don't just keep charging you without telling you ....

[Ebony1]

Is it really 1gb for £10?as I now have to use my data for my PlayStation and phone as I have no WiFi .

[Projectionist]

Oh, and welcome to the board BTW  

[MI5]

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@Ebony1 wrote:
Is it really 1gb for £10?as I now have to use my data for my PlayStation and phone as I have no WiFi .

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@Ebony1 

Unfortunately yes.

If you use more data regularly you need to move to a different tariff.

This can be done in your MyO2 http://www.o2.co.uk/myo2

[Ebony1]

If I change my tariff will I have to pay for it then or do I wait till my next bill is due

[MI5]

@Ebony1 

It will change from your next billing date which will include a pro rata charge for the new tariff.

[Ebony1]

So If I have 5gb left?and I change my tariff to unlimited I won’t get unlimted data till my next bill is due so 1st June?

[MI5]

@Ebony1 

That is correct if you change tariff.

If you are eligible and you upgrade, it will start within 24 hours.