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on 14-05-2021 10:14
Solved! Go to Solution.
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on 14-05-2021 10:19
Hi @Ebony1
It will stop when used up and you will need to buy a bolt on.
https://www.o2.co.uk/shop/tariffs/bolt-ons
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on 14-05-2021 10:19
Hi @Ebony1
It will stop when used up and you will need to buy a bolt on.
https://www.o2.co.uk/shop/tariffs/bolt-ons
Veritas Numquam Perit
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14-05-2021 10:27 - edited 14-05-2021 10:28
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14-05-2021 10:27 - edited 14-05-2021 10:28
Understanding data | Account and billing | Help & Support | O2
You get a notification/warning at 80% and another at 100% -then you need a bolt-on or alternatively an upgrade to a tariff with more data to get back online.
Thankfully, they don't just keep charging you without telling you ....
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on 14-05-2021 10:30
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on 14-05-2021 10:32
Oh, and welcome to the board BTW
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on 14-05-2021 10:33
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on 14-05-2021 10:33
@Ebony1 wrote:
Is it really 1gb for £10?as I now have to use my data for my PlayStation and phone as I have no WiFi .
Unfortunately yes.
If you use more data regularly you need to move to a different tariff.
This can be done in your MyO2 http://www.o2.co.uk/myo2
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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on 14-05-2021 10:43
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on 14-05-2021 11:09
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on 14-05-2021 11:09
It will change from your next billing date which will include a pro rata charge for the new tariff.
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on 14-05-2021 11:57
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on 14-05-2021 12:02
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on 14-05-2021 12:02
That is correct if you change tariff.
If you are eligible and you upgrade, it will start within 24 hours.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.