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Data roaming in Europe

BillTheAnt
Level 1: Joiner
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on ‎23-10-2023 20:39

on ‎23-10-2023 20:39

My daughter has arrived in Belgium, but her data is not working, she has the data roaming bolt on and she has an iPhone 14, is there anything she needs to activate fir her data to work?

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jonsie
Level 94: Supreme
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on ‎23-10-2023 20:48

on ‎23-10-2023 20:48

These are some tips to try :

  Reboot phone.
  Manually search for a different network
  If using an iPhone, change data apn to  mobile.o2.co.uk
  Call customer service to check for any roaming bars
  Or if you message O2 using the social media links below, they should be able to help you with this

 

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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