Depositing online am in credit on my account and on contract

[Michael20-]

I keep getting declined for using my phone bill to deposit on a few sites but the funny thing is my account is in credit and bills all paid 

[TallTrees]

Hello and welcome to the o2 Community forum @Michael20- 

You have probably got a bar on the phone

(I had mine put on to protect me from scam or similar) 

Contact customer services to check and remove ... Contact details here

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