cancel
Showing results for 
Search instead for 
Did you mean: 

Data roaming charges when switched off.

Anonymous
Not applicable

Hi, I was wondering if anyone would be able to help me with daily charges I am receiving.

 

I'm using an Iphone 4 I have data roaming and 3G switched off, I am using the wifi set up in my house, but yet I still receive messages late at night telling me I have been charged £1 for data and won't be charged any more until midnight.

 

How am I being charged for data usage when all of these settings are off and I'm using a private network?

Message 1 of 3
1,045 Views
1 ACCEPTED SOLUTION

Accepted Solutions

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

you need cell / mobile data turned off the others make no differance as 2g data will still be used

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

View solution in original post

Message 2 of 3
1,043 Views
2 REPLIES 2

adamtemp64
Level 66: Unequalled
  • 16454 Posts
  • 312 Topics
  • 1316 Solutions
Registered:

you need cell / mobile data turned off the others make no differance as 2g data will still be used

iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 2 of 3
1,044 Views

jonsie
Level 94: Supreme
  • 95570 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Turning off cell/mobile data won't stop you using wifi but it will stop the web daily £1 charges.

Message 3 of 3
1,038 Views