Data limit

[Anonymous]

I was sent a near limit warning for data when i know i have more than i can ever use. I went onto O2 to find out why and service is down aparently??? Is there something your not willing to tell me???

[Anonymous]

Will give you 24hrs to resolve. And thats all!

[Anonymous]

Hi Andrea2k, If you didn't reached your data limit point, and there is an issue around your area, then i guess that after O2 will resolve the issue, you will see your data usage changes again.

[Bambino · Accepted solution]

@Anonymous  You are not speaking to customer service here. This is a customer to customer forum. You can check your data usage if you log in to your MyO2 page. The system may have been offline at the time you checked as maintenance is sometimes done during off-peak hours. If you cannot resolve your problem, please call customer service. Best time to reach them is 8-8:30 am to avoid long waiting times. http://www.o2.co.uk/contactus

[jonsie]

Check what data your phone says you have used in usage settings.

[MI5]

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@Anonymous wrote:
Will give you 24hrs to resolve. And thats all!

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Just so I understand,  what exactly is it you want resolved? 

[Anonymous]

If you've run out of data then that is not o2's fault