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Data disappearing

TrumpetDave
Level 1: Joiner
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I have a data SIM in a 4G router.
3GB of data disappeared overnight
My router was switched off and no devices were active.
What is going on?
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jonsie
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jonsie
Level 94: Supreme
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  • 6978 Solutions
Registered:

Only O2 can answer that unfortunately

Give them a call

Maybe someone nearby is hacking into the router?

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LukasB
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Hey @TrumpetDave hope this helped and you could speak to someone to sort this out for you.

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