cancel
Showing results for 
Search instead for 
Did you mean: 

Data confusion

melly1991
Level 1: Joiner
  • 13 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Ok my contract has 500mb of data a month. I've just gone on the My O2 app and it says I've got 0mb left which I thought was strange as my data has been off and then when I look at my tarrif it's saying I have unlimited data! I'm so confused, help!

Message 1 of 30
4,554 Views
29 REPLIES 29

jonsie
Level 94: Supreme
  • 94819 Posts
  • 611 Topics
  • 7070 Solutions
Registered:

Cleoriff
Level 94: Supreme
  • 126837 Posts
  • 834 Topics
  • 7573 Solutions
Registered:

Mine is showing no surprises (or unlimited data)

Tariff2.JPG

Veritas Numquam Perit

Girl in a jacket
Message 12 of 30
1,516 Views

Cleoriff
Level 94: Supreme
  • 126837 Posts
  • 834 Topics
  • 7573 Solutions
Registered:

@jonsie wrote:

Looks like it's affecting everyone.

 

23.JPG


Not me @jonsie Mine is unchanged. However thats 4 people in less than 30 minutes...

Veritas Numquam Perit

Girl in a jacket
Message 13 of 30
1,512 Views

jonsie
Level 94: Supreme
  • 94819 Posts
  • 611 Topics
  • 7070 Solutions
Registered:
Message 14 of 30
1,510 Views

Cleoriff
Level 94: Supreme
  • 126837 Posts
  • 834 Topics
  • 7573 Solutions
Registered:

You want to ask them to pop that £262 back in your bank @jonsie. No good O2 gaining interest on it...Smiley Surprised

Veritas Numquam Perit

Girl in a jacket
Message 15 of 30
1,500 Views

jonsie
Level 94: Supreme
  • 94819 Posts
  • 611 Topics
  • 7070 Solutions
Registered:

@Cleoriff wrote:

You want to ask them to pop that £262 back in your bank @jonsie. No good O2 gaining interest on it...Smiley Surprised


Saving for a rainy day.....in Pattaya :wink:

Message 16 of 30
1,495 Views

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
Imma let you finish, but all I'm saying is, you could donate it to Kanye....
Message 17 of 30
1,465 Views

paulbacon
Level 7: Part Timer
  • 436 Posts
  • 69 Topics
  • 0 Solutions
Registered:
O2 App shows unlimited for me but the web version of My O2 shows 2GB which is correct

Anyone else tried the web version to see on there?
Message 18 of 30
1,430 Views

MI5
Level 94: Supreme
  • 150427 Posts
  • 642 Topics
  • 28640 Solutions
Registered:
Not at all surprised.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 30
1,428 Views

paulbacon
Level 7: Part Timer
  • 436 Posts
  • 69 Topics
  • 0 Solutions
Registered:
Its odd as thought the App and wen version of My O2 would pull the data from the same database
Message 20 of 30
1,424 Views