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Data confusion

melly1991
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Ok my contract has 500mb of data a month. I've just gone on the My O2 app and it says I've got 0mb left which I thought was strange as my data has been off and then when I look at my tarrif it's saying I have unlimited data! I'm so confused, help!

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jonsie
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Cleoriff
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Mine is showing no surprises (or unlimited data)

Tariff2.JPG

Veritas Numquam Perit

Girl in a jacket
Message 12 of 30
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Cleoriff
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@jonsie wrote:

Looks like it's affecting everyone.

 

23.JPG


Not me @jonsie Mine is unchanged. However thats 4 people in less than 30 minutes...

Veritas Numquam Perit

Girl in a jacket
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jonsie
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Message 14 of 30
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Cleoriff
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You want to ask them to pop that £262 back in your bank @jonsie. No good O2 gaining interest on it...Smiley Surprised

Veritas Numquam Perit

Girl in a jacket
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jonsie
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@Cleoriff wrote:

You want to ask them to pop that £262 back in your bank @jonsie. No good O2 gaining interest on it...Smiley Surprised


Saving for a rainy day.....in Pattaya wink

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viridis
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Imma let you finish, but all I'm saying is, you could donate it to Kanye....
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paulbacon
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O2 App shows unlimited for me but the web version of My O2 shows 2GB which is correct

Anyone else tried the web version to see on there?
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MI5
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Not at all surprised.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 30
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paulbacon
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Its odd as thought the App and wen version of My O2 would pull the data from the same database
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