cancel
Showing results for 
Search instead for 
Did you mean: 

Data confusion

melly1991
Level 1: Joiner
  • 13 Posts
  • 3 Topics
  • 0 Solutions
Registered:

Ok my contract has 500mb of data a month. I've just gone on the My O2 app and it says I've got 0mb left which I thought was strange as my data has been off and then when I look at my tarrif it's saying I have unlimited data! I'm so confused, help!

Message 1 of 30
4,664 Views
29 REPLIES 29

jonsie
Level 94: Supreme
  • 95558 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

Cleoriff
Level 94: Supreme
  • 127403 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

Mine is showing no surprises (or unlimited data)

Tariff2.JPG

Veritas Numquam Perit

Girl in a jacket
Message 12 of 30
1,540 Views

Cleoriff
Level 94: Supreme
  • 127403 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

@jonsie wrote:

Looks like it's affecting everyone.

 

23.JPG


Not me @jonsie Mine is unchanged. However thats 4 people in less than 30 minutes...

Veritas Numquam Perit

Girl in a jacket
Message 13 of 30
1,536 Views

jonsie
Level 94: Supreme
  • 95558 Posts
  • 612 Topics
  • 7137 Solutions
Registered:
Message 14 of 30
1,534 Views

Cleoriff
Level 94: Supreme
  • 127403 Posts
  • 834 Topics
  • 7586 Solutions
Registered:

You want to ask them to pop that £262 back in your bank @jonsie. No good O2 gaining interest on it...Smiley Surprised

Veritas Numquam Perit

Girl in a jacket
Message 15 of 30
1,524 Views

jonsie
Level 94: Supreme
  • 95558 Posts
  • 612 Topics
  • 7137 Solutions
Registered:

@Cleoriff wrote:

You want to ask them to pop that £262 back in your bank @jonsie. No good O2 gaining interest on it...Smiley Surprised


Saving for a rainy day.....in Pattaya wink

Message 16 of 30
1,519 Views

viridis
Level 56: Guvnor
  • 13536 Posts
  • 106 Topics
  • 309 Solutions
Registered:
Imma let you finish, but all I'm saying is, you could donate it to Kanye....
Message 17 of 30
1,489 Views

paulbacon
Level 7: Part Timer
  • 436 Posts
  • 69 Topics
  • 0 Solutions
Registered:
O2 App shows unlimited for me but the web version of My O2 shows 2GB which is correct

Anyone else tried the web version to see on there?
Message 18 of 30
1,454 Views

MI5
Level 94: Supreme
  • 151673 Posts
  • 649 Topics
  • 28840 Solutions
Registered:
Not at all surprised.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 19 of 30
1,452 Views

paulbacon
Level 7: Part Timer
  • 436 Posts
  • 69 Topics
  • 0 Solutions
Registered:
Its odd as thought the App and wen version of My O2 would pull the data from the same database
Message 20 of 30
1,448 Views