Solved: Data Allowance

Anonymous · ‎20-08-2014

Ok im at a loss here, spoke to o2 they cant explain this, My allowances are reset on the 5th of every month... i dont tether and my phone is connected to Wifi pretty much 90% of the day... My data allowance is 1GB I have just checked my o2 app and i have burnt 800meg of data in 15 days!!! i have never used that much before in one whole month and the same was last month too.. is anyone else having the same issues with iphone 5s???

Jay

Anonymous · ‎20-08-2014

@Anonymous

May i please ask, do you have TuGo on your phone? I ask because if you do and you have received an inbound call via TuGo (i.e. your phone shows forwarded call as the call comes in) then it is possible that the call whilst ended by you may still be open in TuGo and using data.

It happened to me and my handset used 254mb overnight when i was asleep, my phone was not in use by me. In the end i lost faith and removed TuGo. I am now testing the new version.

View solution in original post

Anonymous · ‎20-08-2014

Have you looked in your settings to see what's using the data ?

Data usage on iPhone.
Settings - Mobile - shows each app usage at the bottom.
Remember to reset these statistics after each Data allowance refresh.

I'm not experiencing unusually high data usage on my iPhone 5s but some think it's an iOS thing.

Anonymous · ‎20-08-2014

tried that and its telling me sod all...... I never had this problem until i went back to Iphone....

MI5 · ‎20-08-2014

Have a quick search and you will find many, many similar threads that bob doesn't believe

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎20-08-2014

How is it not telling you nothing.

It gathers info to show what app is using how much data.

Anonymous · ‎20-08-2014

Im falling out of love with Iphone.................:smileysad:

Anonymous · ‎20-08-2014

@Anonymous its telling me how much space its using! not data because if i went by the results im using 12GB per month!!!

Anonymous · ‎20-08-2014

Your swapping to a Galaxy s5 anyway are you not from your post yesterday ?

anticpated · ‎20-08-2014

The Android Data Manager actually tells you what is being used and how much it is making of your data tariff. It's the one under System. The O2 app may be about 24 hours behind.

I'm not 100% how the iOS one works.

Indubitably true. Samsung S21 Ultra and Xiaomi 14 Ultra

Anonymous · ‎20-08-2014

looking that way @Anonymous this data usage is just stupid!!! i just dont understand how i can be using so much when my phone is connected to wifi!!! i think its leaking out!!!

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