Data Allowance

[Anonymous]

Ok im at a loss here, spoke to o2 they cant explain this, My allowances are reset on the 5th of every month... i dont tether and my phone is connected to Wifi pretty much 90% of the day... My data allowance is 1GB I have just checked my o2 app and i have burnt 800meg of data in 15 days!!! i have never used that much before in one whole month and the same was last month too.. is anyone else having the same issues with iphone 5s??? 

Jay 

[Anonymous]

If your not willing to at least do that then as your upgrading to the galaxy s5 I hope that phone serves you well.

[Anonymous]

@Anonymous you seem a little grumpy today are you ok?? 

[Anonymous]

Not at all jay

I think I've exhausted all of what I can recommend you can do.

[Anonymous]

on hold to CS at the mo in regards to this as using data when my phone is connected to wifi is silly and im going to end up with a whopper of a bill........ 😞 

[Anonymous]

If your on pay monthly you won't get charged when your data is used up. It just stops !

[Anonymous]

ok so o2 CS have said "keep an eye on your data and if you do use it all call us and we can do a handset specific fault" yeaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa great one.... in the mean time i have a tap on my phone that wont turn off!!! 

[Anonymous]

well when i say it wont turn off, it will apparantly in a day or 2!! 😞 

[Anonymous · Accepted solution]

@Anonymous

May i please ask, do you have TuGo on your phone? I ask because if you do and you have received an inbound call via TuGo (i.e. your phone shows forwarded call as the call comes in) then it is possible that the call whilst ended by you may still be open in TuGo and using data.

It happened to me and my handset used 254mb overnight when i was asleep, my phone was not in use by me. In the end i lost faith and removed TuGo. I am now testing the new version.

[Anonymous]

hey @Anonymous i only use tugo when connected to wifi only to be honest its a pointless app and holds no real purpose to me so thats going anyway i was warned about its data usage but anouther one that I have noticed that sucks data is Visual Voicemail... i thought it was a great thing to have but its not its pointless and again barley works...