on 02-03-2016 15:58
on 02-03-2016 15:58
Just a warning to potencial o2 customers..
I paid o2 a £250 "security deposit" to secure a new contract. I received a email the next day saying even though I had paid this I had still actually failed the credit check but they took the £250 anyway..
Be warned, that was over a week ago and I`m still waiting on my money.. customer support fob you off and tell you what you want to hear.. but don`t refund..
DO NOT PAY O2 A SECURITY DEPOSIT !!
Solved! Go to Solution.
on 02-03-2016 18:09
on 02-03-2016 18:09
on 02-03-2016 18:09
on 02-03-2016 18:14
on 02-03-2016 18:14
So Nationwide have confirmed it's a debit then? You seen convinced O2 have your money, but I'm not.
I'm not saying it's a perfect system, I'd probably be annoyed too, but I sure as heck would've been in touch with my bank when first advised last week the money could be just being held back.
I really hope you're sorted asap though whatever/whoever has your money!
on 02-03-2016 18:16
on 02-03-2016 18:16
I would ring Nationwide tomorrow....Their internal mail system can take 24hrs to get an answer @Anonymous
Veritas Numquam Perit
on 02-03-2016 18:19
Thanks for your concern lol,
No reply from nationwide.. as already mentioned..
Irrespective, o2 was in the wrong taking money / or witholding (Depending on how you look at it) without having completed they`re checks..
Either way, I am £250 down, and it is the fault of o2 😉
on 02-03-2016 18:20
on 02-03-2016 18:22
on 02-03-2016 18:22
on 02-03-2016 19:46
on 02-03-2016 19:46
on 02-03-2016 19:54
on 02-03-2016 19:54
I have three accounts with Nationwide and never had any problems whatsoever. They knock spots off HSBC in every way...
Veritas Numquam Perit
on 02-03-2016 20:05
on 02-03-2016 20:05
I have three Nationwide accounts and never had a problem, much better than my parent bank RBS.