Solved: Credit check

Davis · ‎18-02-2020

I've placed a new order and have been advised I'm being referred but no one can tell me what's going on just to wait for an email and have a wonderful day

Cleoriff · ‎18-02-2020

HI @Davis

O2 do credit checks on new contracts. You should hear within 72 hrs as to whether you have been accepted. Be patient. If you want to give customer services a call then do so Guide: How to find help & contact O2

Best of luck and welcome to the forum

Veritas Numquam Perit

View solution in original post

Cleoriff · ‎18-02-2020

HI @Davis

O2 do credit checks on new contracts. You should hear within 72 hrs as to whether you have been accepted. Be patient. If you want to give customer services a call then do so Guide: How to find help & contact O2

Best of luck and welcome to the forum

Veritas Numquam Perit

MI5 · ‎18-02-2020

Not only credit checks but identity checks too.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎21-02-2020

@Davis have you heard back about your order yet?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Credit check

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14

replacement sim card

So then, this courier arrived