Solved: Re: Just Ordered a phone

Anonymous · ‎21-09-2016

Hiya can i just ask how they did a credit check as im not sure whether mine was dodgy or not?

MI5 · ‎21-09-2016

Yes you get credit checked and yes they need your card details to set up a direct debit to pay your bills.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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Cleoriff · ‎21-09-2016

@Anonymous We don't know what criteria O2 use for credit checks. They will just offer you a contract or refuse it.

You could be checking your score via sites such as Experian or Clearscore...

Veritas Numquam Perit

MI5 · ‎21-09-2016

Have you had your "Welcome to O2" emails?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎21-09-2016

Sorry i dont think i explained myself i meant what did they ask for in order to do a credit check as i got asked for my card details including my security code has this happened to anyone else ?

MI5 · ‎21-09-2016

Yes you get credit checked and yes they need your card details to set up a direct debit to pay your bills.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎21-09-2016

@Anonymous wrote:
Sorry i dont think i explained myself i meant what did they ask for in order to do a credit check as i got asked for my card details including my security code has this happened to anyone else ?

Did you ring O2 to place the order?

Veritas Numquam Perit

Cleoriff · ‎21-09-2016

If you were speaking to O2 and placing an order, this is routine. The same procedure was carried out for me when I started my contract.

Veritas Numquam Perit

Anonymous · ‎22-09-2016

I think they use your credit/debit card as verification of indentity.

O2

Credit check

Would like to end and move away from O2

hard one! as son in Australia.

Roaming

MPN move to another o2 account

Pay monthly eSIM activation