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@Chaz1 wrote:Hi,
I have emailed about 5 x time's now but to no avail. I've had an email to say my order has been cancelled due to the credit check but have no idea why?!
Can some one please come back to me as a matter of urgency before I cancel the whole contract?
Regards,
Charlotte
You need to contact them as no one here can help with credit referrals
CreditFileReferrals@o2.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865
- 144170 Posts
- 634 Topics
- 27632 Solutions
@Chaz1 wrote:Hi,
I have emailed about 5 x time's now but to no avail. I've had an email to say my order has been cancelled due to the credit check but have no idea why?!
Can some one please come back to me as a matter of urgency before I cancel the whole contract?
Regards,
Charlotte
You need to contact them as no one here can help with credit referrals
CreditFileReferrals@o2.com
Credit File Referrals Team
Suite P
Arlington Business Centre
Leeds
LS11 0NE
Fax 0113 2025865
- 5434 Posts
- 304 Topics
- 65 Solutions
Good morning @Chaz1, and welcome to our community 
Is the email address above the one you sent 5 emails to? How long have you been waiting for a reply? If you have emailed this team and need help chasing an answer, please let us know and we'll see what we can do on our end. However, if you emailed another team, please take some time to reach out to the credit referrals team (details above), as they will be the ones who can help 
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