cancel
Showing results for 
Search instead for 
Did you mean: 

Contract

Simrat
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi I have a pay monthly service and I had a 12 months contract. It is suppose to end today that is 28th January. My app still shows that I have to pay. What is to be done since I have moved back to my home country and it doesn't make sense for me to keep this number anymore

Message 1 of 3
237 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 146859 Posts
  • 636 Topics
  • 28260 Solutions
Registered:

@Simrat 

You need to cancel.

Guide: Cancelling Your Contract 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

Message 2 of 3
229 Views
2 REPLIES 2

MI5
Level 94: Supreme
  • 146859 Posts
  • 636 Topics
  • 28260 Solutions
Registered:

@Simrat 

You need to cancel.

Guide: Cancelling Your Contract 

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 3
230 Views

madasaf1sh
Level 77: Grand Master
  • 10613 Posts
  • 56 Topics
  • 3094 Solutions
Registered:

@Simrat 

 

So you didnt contact o2 to cancel your contract and didnt read the terms which state after the minimum term it goes into a monthly contract. 


You need to call o2 and request cancellation of the contract, all the details can be found here Guide: Cancelling Your Contract 

 

You will need to use Skype to contact them Guide: A Guide to Skype  and call +44 800 902 0217 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 3 of 3
211 Views