Contract

[Simrat]

Hi I have a pay monthly service and I had a 12 months contract. It is suppose to end today that is 28th January. My app still shows that I have to pay. What is to be done since I have moved back to my home country and it doesn't make sense for me to keep this number anymore

[MI5 · Accepted solution]

@Simrat 

You need to cancel.

Guide: Cancelling Your Contract 

Guide: How to find help & contact O2 

[madasaf1sh]

@Simrat 

So you didnt contact o2 to cancel your contract and didnt read the terms which state after the minimum term it goes into a monthly contract. 

You need to call o2 and request cancellation of the contract, all the details can be found here Guide: Cancelling Your Contract 

You will need to use Skype to contact them Guide: A Guide to Skype  and call +44 800 902 0217